Shipping Policy
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or SMS.
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: Available on selected products or orders above a specified value (if applicable).
Standard Shipping: Charges may vary based on location, order value, and product weight.
Any applicable shipping fees are non-refundable.
We currently ship to:
All major locations within India
At this time, we do not offer international shipping (unless stated otherwise).
Estimated delivery times depend on your location and courier partner:
Metro cities: 3–5 business days
Non-metro / remote areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to check the status of your shipment on the courier partner’s website.
Please ensure that the shipping address and contact details provided are accurate.
We are not responsible for:
Delays caused by incorrect address or contact information
Failed deliveries due to unavailability of the recipient
Delays caused by courier partners beyond our control
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with:
Order ID
Photos (if damaged)
We will investigate and arrange a replacement or refund as applicable.
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.
If you have any questions regarding shipping, please contact us at:
Email: info@vanatva.com
Phone: +91 87925 05985
